RETURN POLICY

Return Policy

Midnight Boutique accepts returns of unworn, unwashed, undamaged, or defective merchandise for a store credit (E-Gift Card) within 30 days from the date your order shipped.  

 

Items damaged or defective may be returned by contacting us within 3 DAYS of delivery.

 

Final sale items cannot be returned or exchanged. The following is a list of FINAL SALE items:

• Mystery Bags
• Doorbusters
• Items Marked Final Sale
• Sale Items (this includes holiday sales and daily deals)

 

Please note: Orders CANNOT be changed, modified, or canceled after checkout.

 

Defective Items

• If you have received a defective item, please contact us within 3 DAYS to inform us of the issue. If we are not notified within three days of receiving the item, it will no longer qualify for a return or replacement. You must include a photo of the damage/defect with your email.
• We are not responsible for damages to clothing caused by improper care or handling or incorrect sizing.
• The exact colors of merchandise may vary due to photography lenses, indoor/outdoor lighting, and computer monitor resolutions. Clothing patterns may also vary. These situations do not qualify as defects, and the buyer will pay return shipping if a return to our warehouse is attempted.

 

Ship Your Return

• Start your return process by clicking the Contact us form. Please include your order number and your reason for returning.
• The cost of return shipping, $6.00 for any number of items, will be deducted from your store credit (E-Gift Card) if you use the return label provided by Midnight Boutique.  
• Shoe boxes must be encased in another box for shipping to protect the items. If you send shoes back with stickers and return labels directly on the box, or if the shoe box is damaged, we will not accept a return. 
• Once we receive your return, we will refund the purchase amount to an E-Gift Card sent to your order's email address.
• Please allow up to two weeks for your return to be processed.